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Vietnam visa on arrival is SCAM or not?

Hi all. My name is Paulplain. I am UK
passport holder. I am planning to travel Vietnam on Feb 20, 2015. I know that I
need Vietnam visa before departuring. I came to Vietnam embassy but they ask me
to send off my passport and it costs much, very expensive. I googled Vietnam
visa and see Vietnam visa on arrival, all procedures done online, but I have to
apply with Vietnam travel agents. I wonder Vietnam visa on arrival is SCAM or
not, because it is the first time I travel Vietnam. I found at Tripadvisor suggest
govietnamvisa.com and some other website. Have anyone experience this kind of
visa and what is about pre-approval letter? Thank you very much in advance.

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