malaysian airlines refuses passengers for Bandung

edited January 2011 in - Indonesia
Today I was not allowed to board a plane for Bandung by the Malaysian Airlines. In spite of the fact that the websites of the Indonesian Embassies of Malaysia, US and Australia all mention that you get a VOA - visa on arrival in Bandung with my > 6 months valid Dutch passport. Any suggestions what to do and why the refusal???
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