I was wrongly accused of deception by the Irish embassy in Nigeria because the credit card transaction I used for booking my hotel failed. The card was debited, and the hotel gave me a confirmation mail which I sent to the embassy, the hotel did not in any way inform me that the transaction was not successful and I had no idea that the booking had been cancelled until I got the rejection letter from the Irish embassy, refusing me visa, accusing me of deception and banning me for 5 years. Now I just want them to clear my record of that wrong accusation. I sent them a mail a week ago but so far they have not responded. Please any ideas how I can pursue this?